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1

Performance analysis of call centers with abandonment, retrial and after-call work

Phung-Duc, Tuan, Kawanishi, Ken’ichi

Journal:

Performance Evaluation

Year:

2014

Language:

english

File:

PDF, 863 KB

english, 2014

2

[ACM Press the 11th EAI International Conference - Venice, Italy (2017.12.05-2017.12.07)] Proceedings of the 11th EAI International Conference on Performance Evaluation Methodologies and Tools - VALUETOOLS 2017 - Profiting the idleness in single server system with orbit-queue

Aissani, Amar, Phung-Duc, Tuan

Year:

2017

Language:

english

File:

PDF, 172 KB

english, 2017

3

AIP Conference Proceedings [AIP Publishing LLC PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON NUMERICAL ANALYSIS AND APPLIED MATHEMATICS 2014 (ICNAAM-2014) - Rhodes, Greece (22–28 September 2014)] - Power consumption analysis for data centers with independent setup times and threshold controls

Hu, Jianan, Phung-Duc, Tuan

Year:

2015

Language:

english

File:

PDF, 124 KB

english, 2015

4

Batch arrival single-server queue with variable service speed and setup time

Yajima, Moeko, Phung-Duc, Tuan

Journal:

Queueing Systems

Year:

2017

Language:

english

File:

PDF, 866 KB

english, 2017

5

Retrial queues with balanced call blending: analysis of single-server and multiserver model

Phung-Duc, Tuan, Rogiest, Wouter, Takahashi, Yutaka, Bruneel, Herwig

Journal:

Annals of Operations Research

Year:

2016

Language:

english

File:

PDF, 436 KB

english, 2016

6

Two-way communication retrial queues with multiple types of outgoing calls

Sakurai, Hiroyuki, Phung-Duc, Tuan

Journal:

Year:

2015

Language:

english

File:

PDF, 473 KB

english, 2015

7

[Lecture Notes in Computer Science] Analytical and Stochastic Modelling Techniques and Applications Volume 9845 || Sojourn Time Analysis for Processor Sharing Loss System with Unreliable Server

Wittevrongel, Sabine, Phung-Duc, Tuan

Year:

2016

Language:

english

File:

PDF, 722 KB

english, 2016

8

AIP Conference Proceedings [Author(s) INTERNATIONAL CONFERENCE OF NUMERICAL ANALYSIS AND APPLIED MATHEMATICS (ICNAAM 2016) - Rhodes, Greece (19–25 September 2016)] - Preface of the “Symposium on Stochastic Models: Methods and Applications”

Phung-Duc, Tuan, Dimitriou, Ioannis

Year:

2017

Language:

english

File:

PDF, 676 KB

english, 2017

9

[ACM Press the 4th International Conference - Fusionopolis, Singapore (2009.07.29-2009.07.31)] Proceedings of the 4th International Conference on Queueing Theory and Network Applications - QTNA '09 - Analytical solutions for state-dependent M/M/c/c+r retrial queues with Bernoulli abandonment

Phung-Duc, Tuan, Masuyama, Hiroyuki, Kasahara, Shoji, Takahashi, Yutaka

Year:

2009

Language:

english

File:

PDF, 164 KB

english, 2009

10

[Lecture Notes in Computer Science] Analytical and Stochastic Modelling Techniques and Applications Volume 9845 || System Occupancy of a Two-Class Batch-Service Queue with Class-Dependent Variable Server Capacity

Wittevrongel, Sabine, Phung-Duc, Tuan

Year:

2016

Language:

english

File:

PDF, 588 KB

english, 2016

11

[Lecture Notes in Computer Science] Queueing Theory and Network Applications Volume 10932 || A Priority Retrial Queue with Constant Retrial Policy

Takahashi, Yutaka, Phung-Duc, Tuan, Wittevrongel, Sabine, Yue, Wuyi

Year:

2018

Language:

english

File:

PDF, 569 KB

english, 2018

12

[Lecture Notes in Computer Science] Analytical and Stochastic Modelling Techniques and Applications Volume 9845 || Subsampling for Chain-Referral Methods

Wittevrongel, Sabine, Phung-Duc, Tuan

Year:

2016

Language:

english

File:

PDF, 1.88 MB

english, 2016

13

[Lecture Notes in Computer Science] Queueing Theory and Network Applications Volume 10932 || Cognitive Radio Networks with Non-Ideal Spectrum Sensing and Multiple Classes of Secondary Users

Takahashi, Yutaka, Phung-Duc, Tuan, Wittevrongel, Sabine, Yue, Wuyi

Year:

2018

Language:

english

File:

PDF, 266 KB

english, 2018

14

[Lecture Notes in Computer Science] Queueing Theory and Network Applications Volume 10932 || Two Thresholds Working Vacation Policy for Improving Energy Consumption and Latency in WSNs

Takahashi, Yutaka, Phung-Duc, Tuan, Wittevrongel, Sabine, Yue, Wuyi

Year:

2018

Language:

english

File:

PDF, 978 KB

english, 2018

15

AIP Conference Proceedings [AIP Publishing LLC PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON NUMERICAL ANALYSIS AND APPLIED MATHEMATICS 2014 (ICNAAM-2014) - Rhodes, Greece (22–28 September 2014)] - Preface of the “Symposium on computational methods for stochastic models”

Phung-Duc, Tuan, Rogiest, Wouter

Year:

2015

Language:

english

File:

PDF, 328 KB

english, 2015

16

Delay performance of data-center queue with setup policy and abandonment

Phung-Duc, Tuan, Kawanishi, Ken’ichi

Journal:

Annals of Operations Research

Year:

2019

Language:

english

File:

PDF, 1.02 MB

english, 2019

17

AN EFFICIENT METHOD FOR PERFORMANCE ANALYSIS OF BLENDED CALL CENTERS WITH REDIAL

PHUNG-DUC, TUAN, KAWANISHI, KEN'ICHI

Journal:

Asia Pacific Journal of Operational Research

Year:

2014

Language:

english

File:

PDF, 1.17 MB

english, 2014

18

MULTISERVER RETRIAL QUEUES WITH TWO TYPES OF NONPERSISTENT CUSTOMERS

PHUNG-DUC, TUAN

Journal:

Asia Pacific Journal of Operational Research

Year:

2014

Language:

english

File:

PDF, 492 KB

english, 2014

19

[Lecture Notes in Computer Science] Queueing Theory and Network Applications Volume 10932 || Performance Evaluation for a Registration Service with an Energy Efficient Cloud Architecture

Takahashi, Yutaka, Phung-Duc, Tuan, Wittevrongel, Sabine, Yue, Wuyi

Year:

2018

Language:

english

File:

PDF, 338 KB

english, 2018

20

[Lecture Notes in Computer Science] Queueing Theory and Network Applications Volume 10932 || Fluid Polling System with Markov Modulated Load and Gated Discipline

Takahashi, Yutaka, Phung-Duc, Tuan, Wittevrongel, Sabine, Yue, Wuyi

Year:

2018

Language:

english

File:

PDF, 343 KB

english, 2018

21

[Lecture Notes in Computer Science] Queueing Theory and Network Applications Volume 10932 || Controllable Capacity Queue with Synchronous Constant Service Time and Loss

Takahashi, Yutaka, Phung-Duc, Tuan, Wittevrongel, Sabine, Yue, Wuyi

Year:

2018

Language:

english

File:

PDF, 394 KB

english, 2018

22

Scaling limits for single server retrial queues with two-way communication

Sakurai, Hiroyuki, Phung-Duc, Tuan

Journal:

Annals of Operations Research

Year:

2016

Language:

english

File:

PDF, 1020 KB

english, 2016

23

A central limit theorem for a Markov-modulated infinite-server queue with batch Poisson arrivals and binomial catastrophes

Yajima, Moeko, Phung-Duc, Tuan

Journal:

Performance Evaluation

Year:

2018

Language:

english

File:

PDF, 1.05 MB

english, 2018

24

[Lecture Notes in Computer Science] Queueing Theory and Network Applications Volume 11688 (14th International Conference, QTNA 2019, Ghent, Belgium, August 27–29, 2019, Proceedings) ||

Phung-Duc, Tuan, Kasahara, Shoji, Wittevrongel, Sabine

Year:

2019

Language:

english

File:

PDF, 14.85 MB

english, 2019

25

[Lecture Notes in Computer Science] Analytical and Stochastic Modelling Techniques and Applications Volume 9845 || A Law of Large Numbers for M/M/c/Delayoff-Setup Queues with Nonstationary Arrivals

Wittevrongel, Sabine, Phung-Duc, Tuan

Year:

2016

Language:

english

File:

PDF, 1.87 MB

english, 2016

26

Light-traffic analysis of random access systems without collisions

Fiems, Dieter, Phung-Duc, Tuan

Journal:

Annals of Operations Research

Year:

2017

Language:

english

File:

PDF, 764 KB

english, 2017

27

[ACM Press the 11th International Conference - Wellington, New Zealand (2016.12.13-2016.12.15)] Proceedings of the 11th International Conference on Queueing Theory and Network Applications - QTNA '16 - Light-traffic analysis of queues with limited heterogenous retrials

Fiems, Dieter, Phung-Duc, Tuan

Year:

2016

Language:

english

File:

PDF, 254 KB

english, 2016

28

[Lecture Notes in Computer Science] Queueing Theory and Network Applications Volume 10932 || Applying Reinforcement Learning to Basic Routing Problem

Takahashi, Yutaka, Phung-Duc, Tuan, Wittevrongel, Sabine, Yue, Wuyi

Year:

2018

Language:

english

File:

PDF, 651 KB

english, 2018

29

[ACM Press the 6th International Conference - Seoul, Korea (2011.08.23-2011.08.26)] Proceedings of the 6th International Conference on Queueing Theory and Network Applications - QTNA '11 - Markovian single server retrial queues with two way communication

Artalejo, Jesus R., Phung-Duc, Tuan

Year:

2011

Language:

english

File:

PDF, 162 KB

english, 2011

30

LINEAR BIRTH/IMMIGRATION-DEATH PROCESS WITH BINOMIAL CATASTROPHES

Kapodistria, Stella, Phung-Duc, Tuan, Resing, Jacques

Journal:

Probability in the Engineering and Informational Sciences

Year:

2016

Language:

english

File:

PDF, 450 KB

english, 2016

31

AIP Conference Proceedings [Author(s) INTERNATIONAL CONFERENCE OF NUMERICAL ANALYSIS AND APPLIED MATHEMATICS (ICNAAM 2016) - Rhodes, Greece (19–25 September 2016)] - Stability condition for a multiserver retrial queue with interaction between servers and orbit

Phung-Duc, Tuan, Dragieva, Velika

Year:

2017

Language:

english

File:

PDF, 176 KB

english, 2017

32

[Lecture Notes in Computer Science] Queueing Theory and Network Applications Volume 10932 || Delay Analysis of a Queue with General Service Demands and Correlated Service Capacities

Takahashi, Yutaka, Phung-Duc, Tuan, Wittevrongel, Sabine, Yue, Wuyi

Year:

2018

Language:

english

File:

PDF, 460 KB

english, 2018

33

Slow Retrial Asymptotics for a Single Server Queue with Two-Way Communication and Markov Modulated Poisson Input

Nazarov, Anatoly, Phung-Duc, Tuan, Paul, Svetlana

Journal:

Journal of Systems Science and Systems Engineering

Year:

2019

Language:

english

File:

PDF, 166 KB

english, 2019

34

[IEEE 2012 IEEE 17th International Workshop on Computer Aided Modeling and Design of Communication Links and Networks (CAMAD) - Barcelona, Spain (2012.09.17-2012.09.19)] 2012 IEEE 17th International Workshop on Computer Aided Modeling and Design of Communication Links and Networks (CAMAD) - Queueing analysis of internet-based call centers with interactive voice response and redial

Hashizume, Kosuke, Phung-Duc, Tuan, Kasahara, Shoji, Takahashi, Yutaka

Year:

2012

Language:

english

File:

PDF, 1008 KB

english, 2012

35

[Lecture Notes in Computer Science] Analytical and Stochastic Modelling Techniques and Applications Volume 9845 ||

Wittevrongel, Sabine, Phung-Duc, Tuan

Year:

2016

Language:

english

File:

PDF, 21.61 MB

english, 2016

36

[Lecture Notes in Computer Science] Analytical and Stochastic Modelling Techniques and Applications Volume 9845 || A Smart Neighbourhood Simulation Tool for Shared Energy Storage and Exchange

Wittevrongel, Sabine, Phung-Duc, Tuan

Year:

2016

Language:

english

File:

PDF, 1.46 MB

english, 2016

37

[Lecture Notes in Computer Science] Queueing Theory and Network Applications Volume 10932 ||

Takahashi, Yutaka, Phung-Duc, Tuan, Wittevrongel, Sabine, Yue, Wuyi

Year:

2018

Language:

english

File:

PDF, 7.99 MB

english, 2018

38

An explicit solution for a tandem queue with retrials and losses

Journal:

Operational Research

Year:

2012

Language:

english

File:

PDF, 375 KB

english, 2012

39

AIP Conference Proceedings [Author(s) INTERNATIONAL CONFERENCE OF NUMERICAL ANALYSIS AND APPLIED MATHEMATICS (ICNAAM 2017) - Thessaloniki, Greece (25–30 September 2017)] - A Riemann-Hilbert boundary value problem for single-server systems with two queues for blocked and feedback customers

Dimitriou, Ioannis, Phung-Duc, Tuan

Year:

2018

Language:

english

File:

PDF, 548 KB

english, 2018

40

[Lecture Notes in Computer Science] Queueing Theory and Network Applications Volume 10932 || Analysis of VAS, WAS and XAS Scheduling Algorithms for Fiber-Loop Optical Buffers

Takahashi, Yutaka, Phung-Duc, Tuan, Wittevrongel, Sabine, Yue, Wuyi

Year:

2018

Language:

english

File:

PDF, 465 KB

english, 2018

41

Preface: Queueing theory and network applications II

Phung-Duc, Tuan, Takahashi, Yutaka, Takagi, Hideaki

Journal:

Annals of Operations Research

Year:

2020

File:

PDF, 143 KB

2020

42

Asymptotic analysis for Markovian queues with two types of nonpersistent retrial customers

Phung-Duc, Tuan

Journal:

Applied Mathematics and Computation

Year:

2015

Language:

english

File:

PDF, 606 KB

english, 2015

43

[IEEE GLOBECOM 2016 - 2016 IEEE Global Communications Conference - Washington, DC, USA (2016.12.4-2016.12.8)] 2016 IEEE Global Communications Conference (GLOBECOM) - Dynamic Auto Scaling Algorithm (DASA) for 5G Mobile Networks

Ren, Yi, Phung-Duc, Tuan, Chen, Jyh-Cheng, Yu, Zheng-Wei

Year:

2016

Language:

english

File:

PDF, 310 KB

english, 2016

44

[IEEE 2016 IEEE International Conference on Cloud Computing Technology and Science (CloudCom) - Luxembourg, Luxembourg (2016.12.12-2016.12.15)] 2016 IEEE International Conference on Cloud Computing Technology and Science (CloudCom) - Design and Analysis of Deadline and Budget Constrained Autoscaling (DBCA) Algorithm for 5G Mobile Networks

Phung-Duc, Tuan, Ren, Yi, Chen, Jyh-Cheng, Yu, Zheng-Wei

Year:

2016

Language:

english

File:

PDF, 836 KB

english, 2016

45

[ACM Press the 11th International Conference - Wellington, New Zealand (2016.12.13-2016.12.15)] Proceedings of the 11th International Conference on Queueing Theory and Network Applications - QTNA '16 - The stability condition of BMAP/M/∞ queues

Yajima, Moeko, Phung-Duc, Tuan, Masuyama, Hiroyuki

Year:

2016

Language:

english

File:

PDF, 86 KB

english, 2016

46

[IEEE 2006 First International Conference on Communications and Electronics - Hanoi, Vietnam (2006.10.10-2006.10.11)] 2006 First International Conference on Communications and Electronics - Burst Segmentation with Upper-Layer Retransmission and Its Effect on Wavelength Utilization for Optical Burst Switched Networks

Phung-Duc, Tuan, Masuyama, Hiroyuki, Kasahara, Shoji, Takahashi, Yutaka

Year:

2006

Language:

english

File:

PDF, 5.77 MB

english, 2006

47

[Lecture Notes in Computer Science] Analytical and Stochastic Modelling Techniques and Applications Volume 9845 || Optimal Data Collection in Hybrid Energy-Harvesting Sensor Networks

Wittevrongel, Sabine, Phung-Duc, Tuan

Year:

2016

Language:

english

File:

PDF, 363 KB

english, 2016

48

Exact solutions for M/M/c/Setup queues

Phung-Duc, Tuan

Journal:

Telecommunication Systems

Year:

2017

Language:

english

File:

PDF, 1.20 MB

english, 2017

49

PERFORMANCE ANALYSIS OF OPTICAL BURST SWITCHED NETWORKS WITH LIMITED-RANGE WAVELENGTH CONVERSION, RETRANSMISSION AND BURST SEGMENTATION

Tuan, Phung-Duc, Masuyama, Hiroyuki, Kasahara, Shoji, Takahashi, Yutaka

Journal:

Journal of the Operations Research Society of Japan

Year:

2009

Language:

english

File:

PDF, 1.22 MB

english, 2009

50

[ACM Press the 11th International Conference - Wellington, New Zealand (2016.12.13-2016.12.15)] Proceedings of the 11th International Conference on Queueing Theory and Network Applications - QTNA '16 - Two-Way Communication M/M/1 Retrial Queue with Server-Orbit Interaction

Dragieva, Velika, Phung-Duc, Tuan

Year:

2016

Language:

english

File:

PDF, 260 KB

english, 2016

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